Table of Contents
Payment confirmation emails
How do I turn on email confirmation of payments?
- Log into your PayFast account and navigate to My Account –> Integration (https://www.payfast.co.za/acc/integration)
- Click on the 'Edit Email Confirmation' icon next to the 'Email Confirmation' section
- Select the 'Enabled' option from the drop-down menu and enter an email address to which the email confirmations will be sent, in the space provided.
- Click Update
Why am I not receiving email confirmation of payments?
Email confirmation of payments are only sent when payment is initiated from a Pay Now button or if you have turned Email Confirmation on, on your account.
If you are using Pay Now buttons or have already turned on Email Confirmation, then please refer to Receiving Email From PayFast to ensure that you are able to receive emails from the PayFast system.