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PayFast knowledge base

The fastest way to get an answer is to have a look at our Help Centre for responses to frequently asked questions.

Contact our Customer Success team

We are experiencing unprecedented ticket volumes that have caused a delay in response times. Please be patient with us, we will assist you as soon as we can.

For delivery and order queries, please contact the merchant directly.

Phone:

+27 (0)21 300 4455

Email:

support@payfast.co.za

Office Hours:

Mon - Fri:

07:30 - 17:00 (GMT +2)

Sat - Sun:

09:00 - 15:00 (GMT +2)
Our office hours and email support exclude public holidays

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