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PayFast knowledge base

The fastest way to get an answer is to have a look at our Help Centre for responses to frequently asked questions.

Contact our Customer Success team

In response to the COVID-2019 outbreak, we are temporarily disabling phone calls, which will enable our customer services team to work flexible hours and get through more support tickets. Until further notice, we will respond to email queries only. Read more here about the precautions we are taking to prevent the spread of the virus.

Phone:

+27 (0)21 300 4455

Email:

support@payfast.co.za

Office Hours:

Mon - Fri:

07:30 - 17:00 (GMT +2)

Sat - Sun:

09:00 - 15:00 (GMT +2)
Our office hours and email support exclude public holidays

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